As a business owner, you work hard to succeed. But that can be difficult when you’re up against stiff competition and notorious cybercriminals. The future may be unpredictable, but that doesn’t mean you should take the security of your Mac device for granted. Protect it with these helpful tips. The basics First, let’s start with […]
Research has shown the importance of being available for your existing and potential clients. A McKinsey study found that 70 percent of purchasing decisions are based on how the client feels they’ve been treated. Further, a customer is four times more likely to switch to a competitor if they experience customer service problems than they are to switch because of price- or product-related issues.
The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line. If you need more convincing, we’ve compiled five more reasons why your business needs CRM. Grows with your business The […]
Now that VoIP is becoming the common means of collaboration among SMBs, it’s time to start securing your networks from threats against them. Without a thorough knowledge of how VoIP works, companies cannot easily perceive their vulnerability to attacks. Read on for tips to protect your web-based communication devices and services. Since the majority of […]
With Office Insider, subscribers have the privilege of viewing and testing new Office 365 features before other users. This insider feature targets tech-savvy business owners who want to get ahead of the competition and take their software game to the next level. Early Access Subscribing to Office Insider gives you access to new innovations, security […]
Hackers come in all shapes and sizes. From kids wanting to gain notoriety on the internet to political groups trying to send a message, the motives for a cyberattack vary widely. So how can you protect yourself? It all starts with getting to know your enemy a little better. Here’s a profile of four different […]
Your brand’s online reputation is not helpless from negative reviews on consumer complaint sites. Though it’s nearly impossible to remove them from the Internet, there are online reputation management strategies you can use to deal with these pesky complaints. Don’t engage site or users directly Don’t send emails demanding to have the content removed or […]
Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatically changed the DR landscape. Unfortunately, there are still many misconceptions about DR. Here are a few of the myths that no […]
Is your company losing money because of bad communication? Don’t suffer in silence! Read on to discover how unified communications (UC) can save your business. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global […]
Both SharePoint and OneDrive help business owners manage and share data. But selecting the best platform can be difficult and give anyone a big headache. For instant relief, here’s a quick reference to help you choose wisely. Looking for a secure platform to manage your files? Where do you go for help? Should you choose […]