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The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]

How to boost data protection in Microsoft 365

Using Microsoft 365 is a great way to keep your data safe, but the platform is not impervious to attacks. In this article, we will discuss the ways you can boost the protection of your data in Microsoft 365. Follow these tips to help keep your data safe from prying eyes and malicious actors. Secure […]

Improve your eCommerce business with cloud-based OMS

If you’re running an online store, then you know how important it is to have a streamlined order management system (OMS). A cloud-based OMS can help take your business to the next level by providing a number of advantages that traditional, on-premises systems can’t match. Read on to learn more about the key benefits of […]

Don’t let TDoS attacks ruin your VoIP system

Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don’t know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep […]

How Viva Insights helps improve your team’s productivity

Viva Insights is an app within Microsoft’s Viva suite. It provides individuals, managers, and business leaders with the necessary insights to develop better work habits and improve their work environment. In this blog, we will explore how Viva Insights works and its many features. How does Viva Insights work? Viva Insights shows users personalized recommendations […]

How to boost staff efficiency: Tips and tricks

The dream of every business owner is to make sure their company is running like a well-oiled machine. At the center of this dream is a team of efficient employees making good use of the time and resources at their disposal. You can achieve that dream by following the tips provided in this article. Provide […]

4 Ways to improve your online security

Do you ever feel like your internet security is a bit lax? Maybe you don’t have a password on your Wi-Fi network or you use the same one for all of your accounts. These risky behaviors can ultimately lead to a cyberattack. To mitigate this risk and improve your online security, you can follow these […]

How AI-powered VoIP is changing the game for businesses

The world of business telecommunications is changing. Voice over Internet Protocol (VoIP) systems have been around for a while, but with the advent of AI-powered automation, they are becoming more efficient and effective than ever before. If you’re not already using an AI-powered VoIP system in your business, you’re missing out on a lot of […]

How to give a knockout PowerPoint presentation

It’s not easy to stand in front of a group of people and deliver a PowerPoint presentation. But don’t worry, here are some tips and tricks that will help you give presentations that will impress your audience. Understand your target audience Before preparing your presentation, do some research about your target audience. Think about what […]