There are no one-size-fits-all options when it comes to the right social media platform for your small- or medium-sized business. Facebook might be the biggest name in social media networks, but there are trendier platforms like Instagram and Twitter that millennial customers usually prefer. Different platforms attract and cater to different people, and it’s essential […]
How does your managed service provider deliver on these 12 critical points…
Don’t you love hold music? The next time you’re on hold with your IT provider listening to the always-pleasant Muzak with which they annoy waiting callers, ask yourself, “Is my IT provider holding me back?”
All businesses get busy and fall behind a little – especially as the end of the year approaches.
Identifying opportunities in all areas of business is vital for growth, but one area that’s often overlooked is technology. Although it’s easy to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews is a must. What is a technology business review? A technology business review reveals the […]
It’s that time of year again: temperatures are dropping, Q4 is ending, the holidays are approaching and technology needs upgrading. It’s also the time of year to start planning for or investing in next year’s information technology upgrades.
Whether it’s moving to the cloud, getting ahead of the curve on replacing your Microsoft products that are close to end-of-life, upgrading workstations or otherwise investing in your business’ IT, there are a number of reasons you should start getting ready for 2019 right now.
Eavesdropping has recently been making headlines, but this form of cyberattack has been around for years. Cybercriminals have been listening in on VoIP phone calls since the tech was introduced to the market, and they show no sign of stopping their malicious activities anytime soon. Fortunately, there are some things you can do to combat […]
Sending phishing emails is the most common method hackers use to distribute malware and steal information. In fact, there are billions of phishing emails sent every year, and millions of people keep falling for them. However, if you’re subscribed to Office 365 there’s a good chance that you won’t see harmful messages in your inbox, […]
As IT security consultants, we’re stuck between a rock and a hard place. Managed IT services providers (MSPs) such as ours want to provide clients with enterprise-level IT, but that requires that we specialize in overwhelmingly intricate technology. Explaining even the most fundamental aspects of cybersecurity would most likely put you to sleep instead of […]
As a business owner, you work hard to succeed. But that can be difficult when you’re up against stiff competition and notorious cybercriminals. The future may be unpredictable, but that doesn’t mean you should take the security of your Mac device for granted. Protect it with these helpful tips. The basics First, let’s start with […]
Research has shown the importance of being available for your existing and potential clients. A McKinsey study found that 70 percent of purchasing decisions are based on how the client feels they’ve been treated. Further, a customer is four times more likely to switch to a competitor if they experience customer service problems than they are to switch because of price- or product-related issues.