VoIP and VoLTE are popular business communication solutions, but how do they differ in terms of functionality and performance? This post breaks down each technology’s core features and compares them head to head. Explaining VoIP Voice over Internet Protocol (VoIP) revolutionizes how we communicate by using the internet to make voice calls. It converts voice […]
Looking for a simple way to manage appointments? Microsoft Bookings is an easy-to-use online platform that allows clients to book their own appointments based on your real-time availability. You can customize your booking page, set up automated reminders, and maintain full control over your schedule. To help you decide if Manage Booking is right for […]
Businesses these days cannot afford to rely on outdated IT systems. Legacy technology not only increases the risk of breakdowns but also exposes businesses to growing cybersecurity threats, limits productivity, and hinders innovation. This article explores eight red flags signaling it’s time for an IT infrastructure overhaul. Business IT systems are foundational to success. Yet, […]
Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams. How do hackers use office devices to send fake phishing emails? Microsoft 365’s Direct […]
The rise of VoIP technology has significantly lowered communication costs, but it has also introduced a new form of cybercrime: theft of service. This threat enables cybercriminals to infiltrate systems and cause severe operational and financial damage. This is why it pays to prioritize securing your VoIP infrastructure and monitoring for suspicious activity. Read on […]
While you focus on protecting your business from external attacks and human error, a new threat is quietly brewing from within your own systems. The countless applications, scripts, and automated processes you use every day each have their own non-human identity (NHI). This digital workforce is essential for modern business, but it also creates a […]
Technology has always been at the heart of customer engagement, evolving from the telephone to email. Now, artificial intelligence (AI) is unlocking the potential of Voice over Internet Protocol (VoIP) to enhance customer interactions. This article will explore the AI innovations that are not only reshaping VoIP services but also transforming the way businesses engage […]
Say goodbye to manual tasks. Learn how Copilot in OneNote helps you automate your workflow, streamline content organization, and create study materials. Here are nine powerful ways to unlock Copilot’s full potential. Summarize and simplify notes Copilot can condense your notes into digestible summaries. Whether it’s a single page or an entire notebook, Copilot quickly […]
Disasters are unpredictable, but the right strategies can keep your business running smoothly. Cyberattacks, power outages, and natural disasters can severely disrupt operations, leading to substantial losses. But with an effective business continuity plan (BCP) in place, you can reduce downtime and make sure your company can recover swiftly. Here are five essential BCP strategies […]
We all know to be careful of suspicious emails from strangers. But what happens when a scam email looks like it was sent by your own colleague? A newly discovered scam allows hackers to become imposters within your organization’s email system, making it harder than ever to tell what’s real and what’s a trap. The […]