Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we can expect some exciting new trends for telecommunications in 2018. Here are just a few of them. Faster networks will […]

The field of business IT is never short on insider jargon. Voice over IP (VoIP) and its long list of acronym-laden add-on features is a great example. While you don’t need to understand every term, you should at least learn the differences between open source and proprietary systems. What are “proprietary” systems? When most companies […]

Efficient communication is urgently important to any business looking to succeed. Communication breakdowns lead to downtime and inefficiency, among other intangible expenses. Thankfully, all of that can easily be avoided with unified communications. What is unified communications? Unified communications (UC) allow you to manage all your communications from one architecture rather than separately. It integrates […]

Office 365 users received big news about what’s happening to its VoIP platform during the 2017 Ignite conference. According to Microsoft, Skype for Business will eventually be replaced by Teams — an all-in-one collaboration platform that rivals popular tools like Slack. If you’re currently using Skype for Business, here’s what you need to know. Upgrades […]