While you focus on protecting your business from external attacks and human error, a new threat is quietly brewing from within your own systems. The countless applications, scripts, and automated processes you use every day each have their own non-human identity (NHI). This digital workforce is essential for modern business, but it also creates a […]
Technology has always been at the heart of customer engagement, evolving from the telephone to email. Now, artificial intelligence (AI) is unlocking the potential of Voice over Internet Protocol (VoIP) to enhance customer interactions. This article will explore the AI innovations that are not only reshaping VoIP services but also transforming the way businesses engage […]
Say goodbye to manual tasks. Learn how Copilot in OneNote helps you automate your workflow, streamline content organization, and create study materials. Here are nine powerful ways to unlock Copilot’s full potential. Summarize and simplify notes Copilot can condense your notes into digestible summaries. Whether it’s a single page or an entire notebook, Copilot quickly […]
Disasters are unpredictable, but the right strategies can keep your business running smoothly. Cyberattacks, power outages, and natural disasters can severely disrupt operations, leading to substantial losses. But with an effective business continuity plan (BCP) in place, you can reduce downtime and make sure your company can recover swiftly. Here are five essential BCP strategies […]
We all know to be careful of suspicious emails from strangers. But what happens when a scam email looks like it was sent by your own colleague? A newly discovered scam allows hackers to become imposters within your organization’s email system, making it harder than ever to tell what’s real and what’s a trap. The […]
For businesses embracing Voice over Internet Protocol (VoIP) communication, the choice between VoIP softphones and hardphones is a critical one. This article compares the two, helping you choose the ideal phone system for your company. VoIP softphones VoIP softphones are software applications that enable calls on internet-enabled devices such as computers, tablets, and smartphones. Their […]
Passwords are often the weakest link in security, prone to being hacked or stolen. A more secure alternative are passkeys, which offer a simplified and more reliable authentication method. This blog will guide you through the basics of passkeys, how they enhance security, and how you can start using them on your devices and apps. […]
Minimizing Voice over Internet Protocol (VoIP) downtime requires planning, proactive measures, and the proper tools and equipment. In this post, we’ll discuss seven strategies that will help your business maintain seamless communication. Pick a dependable VoIP service provider A reliable VoIP system starts with selecting the right provider. The quality of service among VoIP providers […]
This blog post explores the magic behind Microsoft 365 Connectors and how they unify multiple platforms into a single, streamlined interface. From automated updates to real-time team collaboration, find out how your organization can stay in perfect sync. How Microsoft 365 Connectors function Microsoft 365 Groups Connectors help businesses easily link different applications and services […]
Is your business making decisions based on guesswork? In a world overflowing with data, it’s easy to get lost. Data dashboards cut through the noise, transforming your complex business information into simple, visual reports. They give you a clear, real-time picture of what’s happening in every part of your business, from sales to marketing, so […]