Knoxville, TN. Gravity Networks is proud to announce the completed acquisition of PC Support Specialist, LLC.
PC Support Specialist, LLC was founded by Ken Parkin in 1990. He started in the technology industry back in 1972 after graduating from Wentworth Institute of Technology, Boston, MA when he started working at DuPont. While at DuPont, he was a DEC PDP-8 specialist and built computers for their computerized laser inspection systems. In 1977, Ken co-founded Omnitherm and assisted in the development of a specialized computer data reduction system for analytical needs. In 1990, he sold his portion of the business and moved to Tennessee where he became an adjunct professor at Pellissippi State Technical Community College where he taught Introduction to Windows and Microsoft Office classes. While at PSTCC, many local businesses reached out to Ken for network and system support thus starting PC Support Specialist, LLC.
PC Support Specialist is a customer support driven IT company that focused on resolving their customer s issues efficiently and cost-effectively. Ken became the backbone for his business and is now essential to his customers daily operations. His company grew exponentially thanks to his reputation of amazing customer service and quality IT service. PC Support Specialists services customers in various industries but specialized in supporting businesses in the legal vertical.
“This acquisition will give us a stronger presence in the legal vertical and I am confident that Ken’s expertise will prove to be invaluable in growing our customer base,” said Mike Coffey, President of Gravity Networks. PC Support Specialist has provided a more in depth insight into the legal vertical and provide Gravity Networks with a stronger foundation. This is a vertical that we believe we can be bigger value to and offer a more complete solution.
This acquisition was planned with a similar business model between the two companies to provide customer excellence to promote growth and stability. Gravity Networks strives to stay on the edge to provide its customers with the best solutions that meets their needs.
About Gravity Networks:
Gravity Networks is an I.T. company that offers best of breed solutions (products, software, and services) and is focused on creating a worry-free technology environment for customers to benefit from. Gravity Networks offers an adaptive managed technology services that works with companies with and without an I.T. support staff.