Blog

BI is for small businesses too

Business Intelligence (BI) has conventionally been limited to big business; only they can afford pricey experts with specialist knowledge who can leverage BI’s value. But the rise of self-service BI tools has leveled the playing field, allowing small- and medium-sized businesses (SMBs) to get in on the game too. And with SMBs now producing far […]

BYOD tips to improve security

Lax bring your own device (BYOD) policies are a growing concern for businesses. If not managed properly, these can pose security risks to your organization. How can you mitigate the risks associated with the BYOD trend? Whether your employees are using smartphones, tablets, or laptops, you need a BYOD security policy. Additionally, you need to […]

Preventing theft of service in VoIP

VoIP phone systems use the internet just like any PC. Therefore, hackers can gain access to your servers and data network through VoIP phones. Understanding how to combat theft of service in VoIP is critical, so if you want to learn how to do it, read on. What is theft of service? Internet-based phone systems […]

Avoiding Office 365 migration failure

Office 365, the cloud-based version of Microsoft Office, is becoming the most popular software suite used by small- and medium-sized businesses (SMBs). With an ever-increasing number of organizations migrating to this solution, it’s not surprising that other companies are also considering making the move. However, these five issues can cause an Office 365 migration to […]

Benefits of CRM for businesses

At the end of the day, the success of any business comes down to whether it’s making a profit. That’s why building and maintaining relationships with your customers — your primary source of revenue — is extremely crucial. To respond to this need, savvy business owners are implementing customer relationship management (CRM) systems as a […]

How to use Twitter to grow your business

Twitter is one of the most popular social media platforms for businesses because it enables them to focus on public conversation and exposure. Businesses use Twitter to engage their customers and update them on various business activities and news. Follow these tips on how to make the most out of Twitter for your business. Build […]

5 Bad business security practices

Companies — small- and medium-sized businesses, in particular — struggle to protect their data. For one, they make mistakes in the strategies they employ to protect their IT infrastructure. If your organization still does one or more of these bad security practices, act quickly to correct them. Open wireless networks With one main internet line […]

Why QoS matters for VoIP

If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you should look at is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtimes, ask them these […]

How Office 365 connectors work

At work, we depend on apps for productivity. However, with so many tabs open in our web browsers, it can be a drag to constantly click in and out of them just to get the information we need. Fortunately, Office 365 Connectors for Groups allows you to stay on top of all the third-party services […]