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Business impacts of the coronavirus disease

Consumers and businesses are already dealing with the huge impact of COVID-19. As governments and private businesses continue to find ways to deal with the coronavirus pandemic, they turn to all available technology resources. In the long term, expect the following changes in the use of technology. Increased reliance on communications technology The need for […]

The risks of autocomplete passwords

Hackers may have found another way of tracking you via seemingly harmless autocomplete passwords. Here’s what you need to know. Why auto-fill passwords are so dangerous Certain web browsers have integrated features that enable usernames and passwords to be automatically entered into a web form. There are also password manager applications that have made it […]

Discover the best VoIP service for you

Forget about the days when your company spent a lot of money on long-distance phone calls to clients and partners. Voice over Internet Protocol (VoIP) technology now allows you to place and receive calls for free or for a minimal fee. Find out the various options for individual users and business owners alike by reading […]

Master OneNote in no time

OneNote is a useful but underutilized program that comes with Microsoft Office. With OneNote, you can create and share digital notebooks that contain handwritten or typed notes, drawings, screen clippings, audio commentaries, and more. This takes your note-taking to another level, allowing you to integrate multimedia as well as share notes and collaborate with other […]

Should you use UPS for your network gear?

Smart business owners use an uninterruptible power supply (UPS) for emergency situations like a storm, fire, or other disasters. Often, a UPS is deployed for desktop computers to give employees ample time to save their work and prevent losing unsaved work. An even better power-saving strategy in emergency situations, however, is to use UPS for […]

Hackers come in all shapes and sizes

Hackers are known by the general public as cybercriminals, especially with so much news about nude celebrity photos beings released to the cloud, millions of customer information being stolen across many industries, and government agencies paying the ransoms hackers demand so that the former can regain access and control of their systems. However, did you […]

AI-powered VoIP: What businesses can expect

Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations. As telecommunications continue to play a big part in running most business operations, AI developers are also introducing advances in […]

How scammers launch phishing attacks via VoIP

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever. Learn why vishing campaigns are effective. VoIP makes it easy to create […]

Using Workplace Analytics to boost productivity

Microsoft’s Workplace Analytics uses data gathered from email, documents, calendar, and other Office 365 applications to present a clear picture of both employee and manager productivity. It’s a clear upgrade from MyAnalytics, which allowed employees to view just their own data. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace […]

Benefits of technology business reviews

Most small- to medium-sized businesses (SMBs) don’t possess the resources to run and maintain their IT infrastructure, let alone assess whether it’s still driving value for the company. However, if you want to ensure everything is running smoothly, it’s important to conduct technology business reviews whenever possible. A technology business review reveals the strengths and […]