Blog

Cloud-hosted or on-premises VoIP?

Business communication is different from traditional landlines. Today’s buzzwords are internet-based phone systems or VoIP. Before upgrading your old phones, determine where you want the new system to be: in the cloud or on-premises? Installation and maintenance On-premises VoIP phone systems are installed in your office and typically managed and maintained by your own personnel. […]

Understanding Office collaboration tools

Office 365 is so chock-full of apps, it’s sometimes difficult to keep track of them all. Sure, you have the most popular tools like Word and Skype for Business, but there are three tools in the lineup that seem like they could be used the same way: Outlook Groups, Yammer, and Microsoft Teams. Read on […]

A closer look at fileless malware

To avoid detection by antimalware programs, cybercriminals are increasingly abusing legitimate software tools and legitimate programs in systems to steal data or ruin its integrity. They use fileless malware to infiltrate trusted applications and issue executables that blend in with normal network traffic or IT/system administration tasks while leaving fewer footprints. Ultimately, your business could […]

Level up your office’s chat app!

Does your company’s chat app feel limited? With the many tasks and people involved in everyday work, having an office tool to help you organize your team not only makes you more efficient, but it also saves time. Here’s how you can use a seemingly simple app that lets you do more than expected. The […]

Making the most of digital marketing

Many business owners believe they should be promoting their organization in as many places as possible. Realistically, however, updating social media statuses without proper planning and strategy could do more harm than good. Read on to understand how timing is everything in social media marketing. Social media has helped businesses not only to cut down […]

Make sure your VoIP phones survive a disaster

Voice over Internet Protocol (VoIP) telephony systems are great for today’s businesses. They’re more mobile with greater functionality and better cost efficiency versus traditional landline phones. But as with any technology, VoIP is vulnerable to disruptions due to equipment failure, disasters, and cyberattacks. Plan ahead and make sure your VoIP can weather any breakdown. Invest […]

OneNote: Microsoft’s most underrated app

The hidden gem of Microsoft Office, OneNote is the lesser known sibling of PowerPoint, Word, and Excel. It’s a powerful note-taking app that allows you to integrate text, video, audio, and other multimedia resources to organize or visualize ideas. Find out what you’re missing out on. Organize your digital notebook While both Microsoft Word and […]

The dangers of autocomplete passwords

Hackers have found a new way to track you online. Aside from using advertisements and suggestions, they can now use autocomplete passwords to track you down. Feeling unsecure? Here are some ways to keep you out of harm’s way. Why auto-fill passwords are so dangerous As of December 2018, there are 4.1 billion internet users […]

Best practices to maximize your CRM

Customer relationship management (CRM) software can add value to your business in many ways. Next to being a very important sales improvement tool, CRM software strengthens your company’s professional image in the market. However, not all CRM users utilize the software a hundred percent. Here’s what you can do with CRM to get the job […]

Phishing through VoIP: How scammers do it

Many businesses nowadays are well-armed against email-based phishing scams, which is why scammers have moved over to VoIP (Voice over Internet Protocol) scams. Through “vishing scams,” hackers can pretend to be bank representatives and convince your employees to provide confidential financial details via a seemingly innocuous VoIP call. Take a look at why vishing is […]